- Our Guarantee
The team at Crio is confident you’ll love Crio Brü, Crio Beans and Crio Cocoa as much as we do. Your 100% satisfaction is guaranteed.
If you are not absolutely satisfied with your purchase for any reason, please let us know. We will promptly replace the item or give you a full refund of its purchase price. It's that simple.
How to Return an Item
- Contact Crio within 30 days of purchase.
- Indicate the reason for your return.
- Return unused product .
For your protection, please use Royal Mail Signed For or a recognized UK parcel company together with a tracking number.
A full refund of the purchase price and applicable taxes will be applied to your credit card, debit card or PayPal account. Shipping charges are non-refundable.
We appreciate your business and will do everything we can to ensure you have a great experience when ordering from Crio.