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Our Guarantee

The team at Crio is confident you’ll love Crio Brü, Crio Beans and Crio Cocoa as much as we do. Your 100% satisfaction is guaranteed.

If you are not absolutely satisfied with your purchase for any reason, please let us know. We will promptly replace the item or give you a full refund of its purchase price. It's that simple.

How to Return an Item

  1. Contact Crio within 30 days of purchase.
  2. Indicate the reason for your return.
  3. Return unused product .

For your protection, please use Royal Mail Signed For or a recognized UK parcel company together with a tracking number.

A full refund of the purchase price and applicable taxes will be applied to your credit card, debit card or PayPal account. Shipping charges are non-refundable.

We appreciate your business and will do everything we can to ensure you have a great experience when ordering from Crio.